TERMS + CONDITIONS + INFO

General Information for Websites
Your Information

Every website I create is different, with a unique look, with tailored functionalities, and targeted at a specific market. So talk to me about what it is that you're after, and I'll be able to put together a concept and give you an idea on price. Any information you give me is confidential. And your website (Including Apps and services provided by Third Party Providers) will be secure & include encryption to ensure your information, and that of your customers, is secure.

I often deal with clients who prefer to keep details about their business or organization under wraps, whilst under development. You can be assured that your request for privacy will be respected.

Set Up Costs and Ongoing Costs

I can provide you with a no obligation quote which includes your domain registration and hosting plan options. I'll send you a breakdown of the costs involved, so you can see how affordable it can be to have an expertly built, beautiful website.

Search Engine Optimization (SEO)

A unique plan will be put in place so that your new website (and mobile version) will be fully optimized. I recommend updating your  SEO on a regular basis, especially if you intend to edit and update the content on your website. While there are no guarantees your site will show on the top of the first page in Google search results, when done correctly, your website will be organically optimized, and in a short time you will see good results. Good optimization requires good quality content, image descriptions, key words & phrases and external links, and this is a major part in an website I build. It pays to get it right.

Google Business Tools

Google has a range of tools available to help improve your online presence. I encourage all my clients to take advantage of these, and can assist in setting up all your business needs.

Business Management Tools

You will have the ability to manage your business with tools available for customer management (contact list), finance (invoicing, quotes, options for payment),  email marketing (create personalized email campaigns), social media integration, and the list goes on.

Content Management System (CMS)

Your website has a comprehensive CMS and I can show you how to use it effectively. You will receive training on this (allow 1 hour) as part of your website quote. Of course if you'd like me to manage your website on an ongoing basis, allowing you more time to work in your business, I'm happy to do so. This will be charged at a fixed hourly rate, and can be very cost effective.

30 Day Free Edits After Launch

This applies to all new website builds. Once I have completed your new website, you have signed it off and the site is ready to "go live", I will launch the website. I will send an invoice for the agreed amount (or balance of cost less deposit if one has been paid) to be paid in full within 7 days (unless otherwise agreed) If the site has been launched and both parties are aware that there will be additional images or content still to be supplied by the client (which is inclusive of the initial scope quoted for) OR if you require minor alterations to site content, I will make these edits free of charge for a period of 30 days after launch. Please note this will not include the addition of large amounts of new content, multiple new pages or editing images in Photoshop.

Terms & Conditions for Website & Graphic Design Services

PROVISION OF GOODS AND SERVICES IS STRICTLY SUBJECT TO THE ACCEPTANCE OF THESE TERMS AND CONDITIONS AND UNLESS NOTIFIED OF NON-ACCEPTANCE IN WRITING THE CUSTOMER IS DEEMED TO HAVE ACCEPTED THESE TERMS AND CONDITIONS

1.Definitions
1.1“Seller” means Studio Blue Creative or "SBC"

1.2 “Customer” means the person, authorized agent or legal entity described in the application, or stated on the invoice or order form, buying goods and/or services from SBC

1.3 “Goods” has the same meaning as section 2 of the Sale of Goods Act 1908 and is any goods provided by the seller to the customer.

1.4 “Services” shall mean all services supplied by the seller to the customer and includes any recommendations or advice.

1.5 “Price” shall mean the purchase price of the goods and any other costs payable to the seller by the customer as indicated on the invoice.

2. Acceptance
2.1 Any instructions received by the seller from the customer for the supply of goods or services shall constitute acceptance of the terms and conditions contained herein.

2.2 No agent or representative of the seller is permitted to make any such agreements, representations, conditions or warranties not expressly confirmed by the seller in writing.

3. Services
3.1 The Company shall provide the Services as specified in the Quote or Estimate provided to the Client.

3.2 Where dates are given for the completion of the Services, these dates are stated in good faith but are not to be treated as a term of the contract.

3.3 If the provision of the services is delayed for any reason whatsoever, the Company shall not be responsible or liable in any way to the Client or any other party for any direct or indirect loss sustained due to such delay. Delay or failure to deliver by a set date does not entitle the Client to cancel any order or part thereof.

3.4 The Client may order variations to the Services in writing or may request the Company to submit proposals for variations to the Services at any time. If accepted, the variations will be included as part of the Services for the purpose of this Agreement.

4. Quotations & Estimates

4.1 Quotations & estimates are valid for 30 days, after that SBC reserves the right to amend quotes and estimates if necessary to allow for price variances.

4.2 Once accepted, the quotation or estimate becomes binding on both parties.

4.3 If for any reason after acceptance of the quotation or estimate, it is cancelled by the customer, SBC reserves the right to charge a fee commensurate to the time, effort and any other costs involved up to that time together with an allowance for lost opportunity.

4.4 SBC is not gst registered, therefore there gst is neither included nor excluded from any quote or invoice. 

4.5 SBC may use external suppliers for services such as printing, signage, website hosting, domain registration and email and may provide quotes or estimates on request. Any quote or estimate provided by such suppliers is subject to change without notice. SBC will endeavor to disclose any changes but is not liable for any discrepancy caused by such changes.

5. Terms of Payment

5.1 Unless otherwise agreed, payment of the purchase price shall be paid to SBC within 7 days from the date of the invoice.

5.2 Some work may require deposits and or progress payments, if so this will be covered by our written quotation/estimate, and shall be paid within 7 days from the date of the invoice.

6. Cancellation

6.1 The customer may cancel delivery of goods at SBC's sole discretion and will be liable for any costs incurred by SBC.

6.2 SBC may cancel these terms and conditions or cancel delivery of goods and services at any time before the goods are delivered by giving written notice. SBC shall not be liable for any loss or damage arising from such cancellation.

7. Force Majeure

7.1 SBC shall not be liable for failure or delay to perform its obligations if the delay or failure is beyond its control.

8. Non Waiver

8.1 Failure by SBC to enforce any of the terms & conditions contained in this contract shall not be deemed to be a waiver of any of the rights SBC has in this contract and is not liable for any indirect loss or expense to the customer.

9. Title

9.1 Title in the goods passes to the customer when the customer has made payment in full for all goods supplied by SBC.

10. Default

10.1 Where the customer is in default under these terms and conditions, or any other contract between the customer and the seller, the seller may:(a) Demand payment of all or part of any sums whether due or not; and/or (b) Require security for such obligations to its full satisfaction before any further supplies are made to the customer; and/or (c) Withhold without notice goods or services ordered by the customer; and/or (d) Cancel this or any other contract between the parties without prejudice to any rights of the seller to recover outstanding monies.

10.2 Without prejudice to its other remedies, the seller shall be entitled to cancel this and any other contract for goods or services with the customer in the following circumstances: (a) If the customer becomes insolvent or is adjudicated bankrupt; or (b) If a receiver is appointed in respect of the assets of the customer; or (c) If the customer no longer carries on business or threatens to cease carrying on business.

11. Pricing / Hourly Rate

11.1 SBC may quote a set fee for website design, and will provide the customer with a detailed breakdown of what is covered within the scope of any quote. This set fee may differ based on what is required for any particular "job" and will be discussed either during the initial consultation, or once a written quote is provided. 

11.2 SBC will charge a flat rate of $80 per hour or part thereof for all graphic design, signage, artwork, and website edits over and beyond the initial fee quoted.

11.3 SBC will charge an hourly rate of $70 per hour for any administration (over and beyond the initial fee quoted.) which includes rectifying issues caused by non-payment of fees by the customer (which may result in suspension or cancellation of website hosting or email services by third party suppliers), updating customer details in regards to billing and payment details and the like.

11.4 SBC has a minimum fee of $50 which applies to customer requests for (ie) additional edits to websites; (printed or online) documents and forms; (printed or online) menus; etc.

11.5 SBC reserves the right to amend these prices/rates at any time, without notice.

11.6 SBC is not registered for Goods & Services Tax (GST)